Check your
NETWORK STATUS
Receive quick update of any improvements, outages or other updates related to the network status in your area, with a few simple clicks.
Network status type:
How to Improve Your Broadband Connection:
Why is my internet slow?
Slow speeds can be caused by an outdated network setup, interference, too many connected devices, or using a copper-based network instead of a faster Full Fibre one.
How can I boost my Wi-Fi signal at home?
Place your router in a central, open location away from walls and electronics. A strong home network setup, including Wi-Fi extenders or mesh systems, can improve coverage.
Does the type of broadband network I have matter?
Yes! Full Fibre networks are far faster and more reliable than old copper ones. Upgrading can transform your internet experience.
Can too many devices slow down my network?
Definitely. When many devices use your network at once -especially for streaming or gaming-speeds can drop. Upgrading your package or improving your network equipment can help.
Should I upgrade my router or modem?
If your equipment is old, it might be limiting your network performance. A newer router can better support faster speeds and multiple devices.
How do I know if Full Fibre is available in my area?
Check what Full Fibre packages are available at your address, quick and easy with our postcode checker. Full Fibre network availability is growing fast across the UK as part of the copper stop sell transition
Download TeamViewer Now
To enable our Technical Support team to assist you remotely, please download TeamViewer using the link below.
TeamViewer is a comprehensive remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS. TeamViewer lets our team remote in to computers or mobile devices located anywhere in the world and use them as if you were there.
Proud to be part of a bigger family...
When you choose Eze Talk, you’re not just joining a telecom provider – you’re becoming part of a family that puts people first. With the backing of Home Telecom’s experience and resources, we ensure every customer receives the personal attention and high-quality service they deserve.